Return Policy

1. 14-Day Cooling-Off Period

You have a 14-day cooling-off period starting from the day you receive the goods, during which you may request a return without providing a reason.

2. Return Requirements

Items must be in pristine, unused condition with complete packaging, suitable for resale. We reserve the right to deduct an appropriate amount from the refund if the items are damaged, stained, or missing accessories.

3. Shipping Costs

• Returns within the cooling-off period: The customer is responsible for return shipping costs.
• Returns due to quality issues or incorrect items sent: We will cover the return shipping costs.

4. Refund Processing

Upon receipt and inspection of the returned items, we will issue a refund via the original payment method within 14 days. The refund covers the purchase price of the items but excludes the shipping costs incurred by the customer for the return.

5. Exceptions

Certain items are ineligible for the 14-day no-reason return policy once opened or used.

6. How to Request a Return or Exchange

Please contact us via email with your order number and details of your request, and we will provide return instructions.

Contact Email: [Insert Email Address]

7. Disputes

This transaction is governed by the consumer laws of the EU country where the customer is located.